Privacy Policy

Last updated: 31 October 2026

QuantAI (“we”) values your privacy. This policy explains what information we collect when you use the Platform, how we use and protect it, and the rights you have. By using the Platform you agree to this policy.

1. Information We Collect

Information you provide:

• Registration information: username, email and login password. Passwords are stored after one-way encryption and we cannot see your plain-text password.
• Funds information: deposit orders and withdrawal requests, including amount, network, and deposit or withdrawal address; the auto-withdrawal address you set.
• Strategy information: the model, capital, take-profit, stop-loss and run time you set when starting a strategy.

Information recorded automatically:

• The IP address at registration, and the time and IP address of your most recent login;
• Trade records, the run log and account balance changes;
• Security-related records such as failed login attempts and blocked unusual requests.

2. How We Use This Information

• To provide and maintain the service: process deposits and withdrawals, run and settle strategies, and show trade history and the run log;
• To protect accounts and funds: identify risky behaviour such as unusual logins, bulk registration and account takeover, and restrict access accordingly;
• For review and reconciliation: match deposits received and review withdrawal requests;
• For customer service: respond to questions you raise through online support;
• For account notifications: if you choose to link Telegram, we send account notifications to your Telegram through the bot (strategy start / end, deposits, withdrawals, new-location logins and so on). When you link, we store your Telegram chat identifier and display name, and record the display language you chose on the website (Chinese / English), used only to send these notifications in the right language. You can choose which notifications to receive or unlink at any time in “Settings”, and the link is removed automatically if your account is suspended;
• To improve the product: compile usage statistics without identifying individuals and improve features.

3. Local Storage

To keep you logged in and remember your preferences, we store your login credential and interface settings (such as the light / dark theme and language) in your browser’s local storage. This information is removed when you log out or clear your browser data. We do not use local storage to serve advertisements.

4. Sharing of Information

We do not sell your personal information. We share it only in the following cases:

• When necessary to provide the service, for example requesting public market data from a data source (which contains none of your personal information);
• When required by laws and regulations, or lawfully requested by judicial or regulatory authorities;
• To protect the lawful rights of the Platform, users or the public, for example when investigating fraud or money laundering;
• With your explicit consent.
• To show the login region (country / province) in the admin panel, the Platform sends public IP addresses to a third-party IP-geolocation service, without sending your account or other information with them.

Platform operators may view user information and fund records through internal tools solely for review, risk control and customer service, and are bound by internal confidentiality requirements.

5. Retention of Information

Your account information and trade records are kept while your account exists. After an account is closed, we retain necessary transaction and audit records for the period required by law, and delete or anonymise them once that period ends.

6. Information Security

• Login passwords are stored encrypted;
• Sensitive actions such as changing your password or setting an auto-withdrawal address require your login password again;
• Rate limits on login and registration help prevent brute-force attacks and bulk registration.

No network environment can guarantee absolute security. Please use a reasonably complex password and never share your account information; Platform staff will never ask you for your password for any reason. If you notice anything unusual, contact online support immediately.

7. Your Rights

You can view your account information, change your login password, and set or turn off your auto-withdrawal address in “Settings” at any time. To correct information, export your data or close your account, contact online support and we will handle it after verifying your identity. Where funds are unsettled or records must be kept by law, settlement may need to be completed before the account can be closed.

8. Minors

The Platform is for users aged 18 or over. We do not knowingly collect information from minors; if we find we have collected a minor’s information without guardian consent, we will delete it promptly.

9. Updates to This Policy

We may update this policy according to business and legal requirements. Updates will be announced within the Platform and the “Last updated” date at the top of the page will be updated. For significant changes we will notify you more prominently.

10. Contact Us

If you have any questions or requests about this policy, contact us through “Online Support” in the Platform.